Frequently Asked Questions

How do I apply for an apartment?

You may apply online by visiting canopyapartmentvillas.com. Please contact the leasing office for additional questions.

Are short-term leases available?

No. Our community does not offer short-term leases. Please contact the leasing office for more information.

What happens if I need to break the lease early?

Please contact the leasing office to discuss early lease termination.

Is renter's insurance required?

Yes, renter's insurance is required. For details, please contact our leasing office.

How much notice is needed before moving out?

All leases require a 60 day notice to vacate. Please contact leasing office for additional questions.

What utility companies do you use?

Our community utilizes OUC for electric. Please contact the leasing office for detailed information about the utility companies servicing our community.

What Cable/Internet Providers are available?

The available cable/internet provider is Spectrum. For more information, please contact the leasing office.

When is rent due and how do I pay?

Rent is due on the 1st and is considered late on the 4th. You may pay your rent online by visiting our resident portal. If you have further questions, you may contact our leasing office team.

Do you give any discounts to local employers?

There are no local employer discounts offered at this time.

Does your community offer furnished apartments?

No, all apartment homes come unfurnished.

Is there in-unit laundry?

All apartment homes in the community include in-home laundry appliances. For more information regarding our apartment home features, please visit our Features & Amenities page, or contact the leasing office.

What appliances are included?

All apartment homes will include the following appliances: full-size washer, dryer, glass stove, microwave, refrigerator, dishwasher. For more information regarding what is included in each apartment home, check out our Features and Amenities page.

Is there air conditioning/heating?

Yes, each apartment comes equipped with AC/heat. If you have additional questions, please contact the leasing office.

Are there ceiling fans?

Yes, ceiling fans are available within the apartment. These are located in the bedrooms. For information regarding apartment home features please visit the Features & Amenities page.

Is there parking available? Is it free or paid?

The parking options at our community include free parking, with reserved parking at $40/monthly. Additional fees may apply. Please contact the leasing office for more information regarding our parking policy.

Is there a gym, pool, or common area?

Yes, our community offers amenities for residents to enjoy including two swimming pools, outdoor entertainment kitchen, fire pit, hammocks and playground. Please contact the leasing office for more information about our community amenities.

Can I rent out amenity spaces for private events?

Our community offers a rentable amenity space for residents of the community. Please contact the leasing center for more information about rates and availability.

Are pets allowed? If so, are there breed or size restrictions?

We are a pet-friendly community; breed restrictions and additional fees may apply. More information regarding the associated costs and breed restrictions, please review our pet policy, or contact the leasing office today.

Are there EV charging stations?

Unfortunately, at this time we do not offer EV Charging Stations as an amenity in our community.

Are there grocery stores, restaurants, or schools nearby?

Yes, our community is conveniently located near shopping, dining and entertainment in Southeast Orlando, FL. Please contact the leasing office for more information about nearby shopping, dining and local services.

What is the roommate policy?

All individuals 18 years of age or older are required to complete an application, receive approval, and be listed on the lease. Additional information regarding leasing an apartment with roommates is available within our leasing portal. For further details, please contact our leasing office team members.

Is there a maximum number of occupants?

The maximum number of occupants per apartment is two occupants per bedroom. Within our leasing portal, you will find more information about leasing an apartment with roommates. If you have additional information, please contact our leasing office team members.

Can guests stay over, and for how long?

Our guest policy is that guests may stay for for up to 14 consecutive days. For restrictions on guests, please consult your lease agreement or speak with our leasing office team members.

Is there guest parking available?

Guest parking is available at the community. Guests may park in designated guest parking areas: additional requirements, time limits, or restrictions may apply. Contact the leasing office to find more information about our guest parking policy.

Who manages this community?

This community is professionally managed by Willow Bridge Property Company, a full-service multifamily real estate management and development company. Founded in 1965 and ranked among the top property management companies in the United States, Willow Bridge focuses on creating places people want to call home through exceptional service, thoughtful operations, and a people-first approach.

Is there a resident referral program?

Friends make the best neighbors! Our community offers a $50 referral bonus for eligible resident referrals. See a team member for more details.

What is the smoking policy?

Our community and apartments allow smoking only in designated areas to maintain a clean and comfortable living environment.

Do you host resident events? If so, what types?

Yes, the community hosts various resident events throughout the year and all are welcome to join!